Marina Cupaiuolo
Operations and Administrative Support Professional
About
I am an experienced operations and administrative support professional with a proven track record in streamlining processes, enhancing productivity, and fostering efficient internal communication within tech and creative industries. My passion for operational excellence and my strategic approach to problem-solving empower businesses to scale and thrive. My unique approach combines meticulous planning with a flexible, adaptive mindset, allowing me to anticipate needs and respond swiftly to the dynamic demands of growing businesses. I pride myself on my ability to build strong relationships and foster a culture of collaboration and continuous improvement.r I am driven by the challenge of transforming chaos into order and complexity into simplicity. My goal is to create environments where creativity and innovation can flourish. I am passionate about supporting teams and leaders to achieve their vision by providing the operational backbone necessary for success.
Skills
Experience
Founder
Hävarm (MACU Consulting)
2024 — Present
Consulting as administrative and operational support to growing businesses.
Operations Manager
Spotify
2019 — 2023
Operations lead for the product area Catalog Foundations (150 people). Provided planning guidance and support, coordinated monthly town halls with content and agenda. Operational support for Content Platform (400 people).
Product Support Specialist
FundedByMe
2018 — 2019
Identified customer needs and forwarded requirements to the engineering team. Wrote and maintained the customer support site.
Communications Generalist
Spotify
2017 — 2018
Provided guidelines and strategy for internal communication in R&D.
Operations Generalist
Spotify
2016 — 2017
Education
Kultur & Samhällsanalys
Uppsala Universitet
2010 — 2011
Education
Lärarhögskolan i Stockholm
2006 — 2006
Education
ST:Eriks Gymnasium
2002 — 2005
